Introduction

This document will show the various features and integration between xnPOS and SevenRooms

Seven Rooms is a Table Management Solution as well as a CRM and Channel Booking Manager.

When the interface to a table management is on, the POS is not longer the owner of the tables, but the Table Management System is.

This implies the following restriction from the POS

• A table can only be opened if it has been checked in on the TMS (option to open without reservation is now switched on)
• A table cannot be split
• A table cannot be blocked
• Table Move within the outlet is not allowed from the POS – This needs to be initiated from the TMS 
  
   

The integration between xnPOS  and SevenRooms enables the following

• View of Arrived Reservations
• View of Reservation Request on Seated Guest
• Live Table Cycle Status update from xnPOS to TMS
• Live spend per Table from xnPOS to SevenRooms

Checking Reservations

The function TMS Reservation List will call the Reservation with the following statuses from SevenRooms

This is a view only.     

• ARRIVED
• ARRIVED_PARTIAL
• CONFIRMED
• LATE

Opening a Table

Non Seated Table

A table can be opened with or without a reservation seated in SevenRooms
If a user tries to open an unseated table, following options will be availabl
 

• Continue with manual table open
  This will allow to open a table that can be later linked to a seated reservation from SevenRooms or from xnPOS
   
• Do not open table
  This will go back to the main POS screen
   
• Show Reservation list (Information only)
  This will display a list of reservations for information only. it will notcreate a link to the reservation
  
  
   

Seated Table

When opening the table, the user will be presented with 3 options

 

1.    Start an Order This will Open Table 2.    Do not Start an Order This will go  back to the Table Plan 3.    Show Reservation Details This will show more details  and give options 1 & 2

Live Spend Update

Reservation Value

Once the order has been sent, the details and value of the checked will be passed to SevenRooms. This will continue during the life cycle of the check

Total Check Value

SevenRooms also have a Live Spend Section that will show the total value of every checks.

Course Update Status

The Course Status and Check Status update will be done during the life cycle of the check
This enables the Host/hostess to view the overvall status of the floor plan.