• The user will access the Pay@Counter (Pay by Card)
• Client will be asked to insert card /  Tap Card / Enter Pin (as per card scheme requirements)
• The user will be prompted if a merchant copy is required
• A final receipt will be printed with the customer receipt embedded.

• After adding Tips, the user will access the Pay@Counter (Pay by Card)
• The client will be asked to confirm Tips amount. 
• The client can modify the amount if incorrect (increase / decrease or remove) 
  (the video below shows the Tip amount increased from 20.00 to 25.00 from the device by the client)
• The client will be asked to insert card /  Tap Card / Enter Pin (as per card scheme requirements)
• Payment will be processed and if the tips amount has been modified, this will be changed in xnPOS.
• The user will be prompted if a merchant copy is required
• A final receipt will be printed with the customer receipt embedded.

• Client process order
• Client select method of payment
• Credit Card payment is processed.
• Credit Card & Final receipt printed as one ticket.
   

A Refund is new Transaction using the REFUND function in xmPOS

Once the REFUND transaction is created, proceed as normal from the PED (recall the Table/Check) and process the transaction.

Adyen allows to perform CANCEL PAID CHECK (xnPOS Terminology) with the following conditions
 

• Transaction was done on the same Business Date
  
   
• The Payment was not done with Split Payment – If so xnPOS will not allow the Void.
  

To carry out the VOID

• Select the transaction from the Journal
  
  
   
• Select Cancel Paid Check
  
  
   
• The transaction VOID will start
  
   
• The Refund will be done and the Merchant Receipt /  Customer Receipt will be printed by the POS receipt printer